Compassionate and Professional Patient Billing & Collections
Managing patient balances is a delicate but necessary part of running a practice. Our patient billing support team handles this entire process with professionalism and sensitivity, securing your revenue while preserving your patient relationships.
Asking patients for money is uncomfortable. In-house staff may lack the training for effective collections, leading to high outstanding balances and frustrated patients who don’t understand their bills. Ineffective medical collections management can permanently damage patient trust and leave significant revenue on the table.
Clear, Concise Statements
We issue easy-to-understand statements that clearly explain what insurance paid and what the patient owes.
Dedicated Patient Helpline
Patients can call our dedicated support line with any questions, freeing up your phone lines and staff.
Flexible Payment Options
We work with patients to set up manageable payment plans, increasing the likelihood you get paid.
Professional Collections
Our approach to collections is firm, consistent, and always compassionate, ensuring timely patient invoicing and payment.
- Increase Patient Collections - Our proven process significantly boosts the collection of patient-responsible balances.
- Maintain Positive Patient Relationships - We handle difficult financial conversations, so you don't have to.
- Reduce Administrative Burden - Your staff is freed from answering billing questions and chasing payments.
- Gain Financial Clarity - Patients understand their bills, leading to fewer disputes and faster payments.
